QualityJack respects your privacy and is committed to protecting it through our compliance with this policy.We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
- Your name, postal address, telephone number;
- Credit/debit card or other payment method information;
- E-mail address ("Personal Information") or; Business Information
- Date of birth;
- Information about your internet connection, the equipment you use to access our Website and usage details.
- other information relevant to customer surveys and/or offers.
Information You Provide to Us/What we do with the information we gather
- Information that you provide when establishing an account with us, placing an order on our Website;
- Information when you enter a contest or promotion sponsored by us;
- Information when you report a problem with our Website;
- Records and copies of your correspondence (including E-mail addresses), if you contact us;
- Your responses to surveys that we might ask you to complete for research purposes;
- Details of transactions when you make a purchase from us;
- Information you may be required to provide regarding contact, billing, payment or other financial information before placing an order with us;
- Information regarding your participation in a rebate or warranty program offered by us or a third party;
- Your search queries on the Website; and
- Information that you provide when you communicate with any or our departments such as customer service, sales or technical services through the Site, telephone, mail .
In addition, when you communicate through the telephone, we may record audio of the conversations for quality control, training, security and analytics purposes.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not.
A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.